Existing international standards

There is no harmonized international standard or certification for mobile phone accessibility. There are, however, international accessibility guidelines and best practices that offer recommendations for creating accessible digital content, products, and services. These guidelines are intended to ensure that web content technology is accessible for people with diverse abilities. Two prominent international accessibility guidelines are:

Table 11: Web Content Accessibility Guidelines 2.0 accessibility principles

Principle Description
Perceivable Information and user-interface components must be presented in a way that users can perceive them.
Operable User-interface components and navigation must be operable.
Understandable Information and operation of the user interface must be understandable.
Robust Content must be robust enough that it can be reliably interpreted by a wide variety of user agents, including assistive technologies

WCAG 2.0 acts as the foundation for many organizations and countries looking to develop their own digital accessibility standards. India and Kenya have both recently released digital accessibility standards that conform with WCAG 2.0.

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